City & Guilds Level 2 Certificate in Customer Service

Qualification summary

Qualification type
Vocationally-Related Qualification
Qualification level
Level 2
Qualification number
500/6329/7
Guided learning hours
115
Total qualification time
130
Assessment methods
Multiple Choice Examination, Practical Demonstration/Assignment
Sector subject area
Administration

Organisation

Awarding organisation
City and Guilds of London Institute

Further details

Grading type
Pass/Fail
Total credits
13

Funding details

Availability

Status
Available to learners
National availability
England, Northern Ireland

Northern Ireland

Available in Northern Ireland
Yes

Additional information

Regulation start date
Operational start date
European qualification level
Level 3