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The Register of Regulated Qualifications

View Unit Qualifications : Manage incidents referred to a contact centre

Unit
Unit Reference Number
K/503/0418
Title
Manage incidents referred to a contact centre
Qualifications using this Unit
Qualification NumberQualification TypeTitleOperational Start DateOperational End DateCertification End DateSSAs
600/1136/1QCFCity & Guilds Level 3 NVQ Diploma in Contact Centre Operations (QCF)01-Apr-201115.2 Administration
600/8858/8QCFHABC Level 3 NVQ Diploma in Contact Centre Operations (QCF)01-May-201315.2 Administration
600/8004/8QCFiCQ Level 3 NVQ Diploma in Contact Centre Operations (QCF)01-Feb-201315.2 Administration
600/1255/9QCFNCFE Level 3 NVQ Diploma in Contact Centre Operations (QCF)01-Apr-201115.2 Administration
600/2338/7QCFOCR Level 3 NVQ Diploma in Contact Centre Operations (QCF)01-Aug-201115.2 Administration
600/1226/2QCFPearson Edexcel Level 3 NVQ Diploma in Contact Centre Operations (QCF)01-Apr-201115.2 Administration
600/1645/0QCFPearson EDI Level 3 NVQ Diploma in Contact Centre Operations (QCF)01-Apr-201115.2 Administration
600/2952/3QCFProQual Level 3 NVQ Diploma in Contact Centre Operations (QCF)01-Sep-201115.2 Administration
600/1248/1QCFSkillsfirst level 3 NVQ Diploma in Contact Centre Operations (QCF)01-Apr-201115.2 Administration
Unit Details
2.1.3.0L