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Understand the purpose of confirming a brief and budget for business travel or accommodation
Explain the purpose of obtaining and confirming instructions for arranging business travel or accommodation
Explain the purpose and benefits of confirming the requirements of a brief and budget for business travel or accommodation arrangements
Explain the purpose of following the requirements of a brief and budget for business travel or accommodation arrangements
Describe how to support the organisation of business travel or accommodation to meet expectations
Describe the main types of business travel or accommodation arrangements that may need to be made and the procedures to follow
Describe how to obtain best value for money when making business travel or accommodation arrangements
Describe how to keep records of business travel or accommodation arrangements
Outline the documents and information to provide to the person who is travelling and how to obtain these
Describe the types of problems that may occur with business travel or accommodation arrangements and the correct procedures to follow in order to deal with these problems
Know the sources of information and facilities available to make business travel or accommodation arrangements
Describe sources of information, and the facilities available, for making business travel or accommodation arrangements
Be able to support the organisation with business travel or accommodation arrangements
Confirm the brief and budget for business travel or accommodation arrangements
Check a draft itinerary and schedule with organiser or traveller(s)
Identify suitable business travel or accommodation options
Book suitable business travel or accommodation arrangements, following instructions:
a) to meet the brief and budget using available sources of information and facilities
b) obtaining best value for money
c) making payment or agreeing payment arrangements
Obtain confirmations, and collate documents for business travel or accommodation arrangements
Maintain records of business travel or accommodation arranged
Provide the organiser or traveller(s) with an itinerary and required documents in good time
Confirm with the organiser or traveller(s) that itinerary and documents meet requirements
Resolve or refer problems to the appropriate person