Lead the activities within their area of responsibility to include all of the following:
• set out an communicate the purpose of the improvement activities
• involve the team in planning how the improvement activity will be achieved
• ensure each team member has individual objectives and understands how these objectives contribute to the overall improvement objective
• provide advice and support the team to achieve both team and individual improvement objectives
• motivate the team to present their own improvement ideas
• encourage the team and/or individuals to take the lead where appropriate
• agree the implementation of the improvement ideas
• negotiate any physical and/or financial resources required to implement the improvement activity (where appropriate)
• monitor the progress of improvement activities
• deal with any organisational problems identified during the improvement activity