View Unit : Load orders for despatch from a retail store to customers

Unit

Unit Reference Number

Y/503/5677

Qualification Framework

QCF

Title

Load orders for despatch from a retail store to customers

Unit Level

Level 1

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

7.1 Retailing and Wholesaling

Unit Grading Structure

Pass

Assessment Guidance

Workplace assessment of occupational competence is required. This must be carried out in line with the guidance available from the Learning Provider’s section of Skillsmart Retail’s website (www.skillsmartretail.com). The guidance consists of: Assessment Principles; a booklet containing assessment guidance for each unit; and a list of some agreed equivalences between previous and current versions of units.

View Unit's Qualifications

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Know why it is important to work safely in the loading area	1.1	state the importance of keeping the loading area free of obstacles, litter and spillages
1	Know why it is important to work safely in the loading area	1.2	state how regular equipment checks help to ensure safety in the loading area
2	Know how own working practices contribute to an efficient delivery service	2.1	state the importance of checking the information on order labels
2		2.2	state how the positioning of orders in the vehicle helps the delivery process to run smoothly and efficiently
3	Be able to keep loading facilities and equipment in a usable condition	3.1	perform checks on the loading area for obstacles, litter and spillages
		3.2	remove any obstacles, litter and spillages from the loading area
		3.3	perform checks to ensure that loading equipment is fit for use
		3.4	clean loading equipment in line with organisational procedures
		3.5	repair loading equipment in line with organisational procedures and when authorised to do so
4	Be able to ensure that orders are ready for loading	4.1	perform checks to ensure that orders are labelled with all the required information
4	Be able to ensure that orders are ready for loading	4.2	perform checks to ensure that orders are placed in the designated areas ready for loading
5	Be able to load orders into delivery vehicles	5.1	lift and move packed orders in ways that attempt to prevent: injury to self and others damage to goods and property
5	Be able to load orders into delivery vehicles	5.2	position orders in a vehicle according to: instructions for the required order of delivery organisational procedures for keeping goods secure and protected from damage during transit

Equivalent Units

There are no equivalences to display.