| 1 | Understand soft and hard approaches to the analysis of information systems | 1.1 | Explain the key aspects of Soft Systems Methodology (SSM) and related approaches |
| 1.2 | Explain the key aspects of Structured Systems Analysis and Design Methodology (SSADM) and related approaches |
| 1.3 | Identify business situations where a soft or hard systems analysis might be appropriate |
| 1.4 | Explain combined soft/hard frameworks (such as Multiview) |
| 2 | Understand the techniques associated with requirements capture | 2.1 | Explain and apply stakeholder analysis techniques |
| 2.2 | Explain and apply CATWOE |
| 3 | Understand the different viewpoints associated with IS methodologies | 3.1 | Explain object-oriented IS methodologies |
| 3.2 | Explain organisation-oriented IS methodologies |
| 3.3 | Explain process-oriented IS methodologies |
| 3.4 | Explain people-oriented IS methodologies |
| 3.5 | Evaluate IS methodologies of different types in the context of a business scenario |
| 4 | Be able to apply various analytical techniques for understanding a complex organisational environment | 4.1 | Evaluate a knowledge-based view of organisations |
| 4.2 | Define and apply techniques for analysing the business environment (such as PEST and SWOT) |
| 5 | Understand the relationship between the economic, social, political and technical factors influencing a business problem | 5.1 | Analyse the economic, social, political and technical aspects of a business systems problem |
| 5.2 | Evaluate the different aspects of a business problem in the context of potential solutions |
| 6 | Understand and apply the principles of interface design and the requirements and characteristics of users that motivate them | 6.1 | Design or evaluate an interface with regard to the characteristics of its users |
| 6.2 | Explain the requirements of computer users and how good design can address these |