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This unit should be assessed predominately in the workplace. Observation, witness testimony, questioning and professional discussion are all sources of evidence which can be used.
Simulation is not allowed.
If this unit is used in an NVQ qualification linked to GoSkills National Occupational Standards the overarching assessment strategy must be followed. This can be accessed via the GoSkills website at the link below: http://www.goskills.org
Be able to manage supplier and contractor obligations in relation to infrastructure services in the Rail Industry
Monitor important service quality parameters on how well suppliers perform
Accurately report on abnormal or degraded situations of supply
Take appropriate action to reduce the effect of abnormal or degraded supply to the organisation
Monitor and prioritise supply issues to customers and partners to reduce contractual implications to the organisation
Accurately maintain records and report to the appropriate part of the organisation
Know how to manage supplier and contractor obligations in relation to infrastructure services in the Rail Industry
Explain organisational procedures relating to managing suppliers and contractors responsibilities to provide services
Explain how organisational contracts with contractors can affect own job role
Explain how organisational procedure for recording and reporting on work relates to contracts
Within own limits of authority explain how to limit the effect of supply problems to customers and partners
Identify those within the organisation that reports should be sent to