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The Register of Regulated Qualifications

View Unit : Supporting customers in obtaining finance for purchases

Unit
Unit Reference Number
Y/502/8597
Qualification Framework
QCF
Title
Supporting customers in obtaining finance for purchases
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
22
Unit Credit Value
3
Date of Withdrawal
SSAs
15.4 Marketing and Sales
Unit Grading Structure
Pass
Assessment Guidance

All Assessment Criteria must be met. The method of assessment is determined by individual awarding organisations, in compliance with the CfA Sales Assessment Strategy.

Learning Outcomes and Assessment Criteria
Learning Outcome - The learner will:Assessment Criterion - The learner can:
1

Understand the conditions for obtaining finance for purchases

1.1

Describe the advantages and disadvantages of methods used for raising finance for purchases

1.2

Identify the organisation’s preferred supplier of financial packages and associated arrangements

1.3

Identify additional financial services which are appropriate to sell to customers

1.4

Explain the types of terms and conditions that apply to different financial packages

1.5

Describe the levels of authority of those involved in assisting customers to obtain finance for purchases

2

Be able to recommend financial packages to customers for purchases

2.1

Calculate the amount needed by the customer in accordance with organisational procedures

2.2

Gather sufficient information to enable the application for finance to proceed

2.3

Confirm the suitability of the financial package as meeting the customer’s needs

2.4

Inform the customer of the terms and conditions applicable to the financial package selected

2.5

Provide the customer with the opportunity to raise questions or concerns

2.6

Provide written proposals for a financial agreement

3

Be able to confirm customers’ credit status

3.1

Carry out a credit check prior to confirming finance to the customer in accordance with organisational procedures

3.2

Communicate the outcome of credit searches and financial decisions to customers following organisatonal guidelines

3.3

Complete financial documentation in compliance with legal and regulatory requirements

Equivalent Units
There are no equivalences to display.
2.1.3.0L