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Know how to prepare customer and service areas
Describe safe and hygienic working practices when preparing customer and service areas
State the importance of securing service areas from unauthorised access at all times
Describe the procedures for maintaining service and electrical equipment
State the importance of following correct storage procedures and maintaining constant stocking, restocking and rotating of drinks and accompaniments
Describe the types of unexpected situations that may occur when preparing the customer and service areas
Know how to clear customer and service areas
Describe safe and hygienic working practices when clearing customer and service areas
State the importance of turning off selected electrical equipment after service
State the importance of securing service areas from unauthorised access after service
State the importance of following correct storage procedures for food and drink stocks
Describe the types of unexpected situations that may occur when clearing the customer and service areas
Know how to clean and store glassware
Describe safe and hygienic working practices when handling glassware, cleaning equipment and materials
State the importance of handling glassware with care
Identify the correct procedure for disposing of broken glass
Describe how to maintain glass washing equipment
Describe the types of unexpected situations that may occur when handling and cleaning glassware