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Know the purpose of supporting organisational activities
Describe the tasks that support functional areas in an organisation
Outline factors involved when working in an international support role
Understand the support role in the structure of organisations
Explain how support roles vary in different organisations
Know the requirements for reviewing support services
Describe the effectiveness of support roles in a selected organisation
Be able to plan work and carry out a support role
Plan time and resources for support tasks
Adopt suitable procedures and policies in providing support for an activity