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Know the purpose of written communication in business contexts
. Identify, using examples, the purposes of written business communications in four different business contexts
Be able to complete and use business documents for internal and external communication in an organisation
. Produce three documents of different types to support straightforward business tasks for internal communication in an organisation
. produce three documents of different types for external communication by an organisation
Know the importance of using appropriate methods of written communication depending on audience
. Identify appropriate methods of written communication to different audiences