View Unit : Solving Work-Related Problems

Unit

Unit Reference Number

Y/501/6336

Qualification Framework

QCF

Title

Solving Work-Related Problems

Unit Level

Entry Level

Unit Sub Level

Entry 3

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

14.2 Preparation for Work

Unit Grading Structure

Pass

Assessment Guidance

N/A

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Be aware that a problem or issue has arisen which requires problem solving skills	1.1	P1 Identify some common types of workplace problem or issue that require problem-solving skills
2	Be able to access sources of help for work-related problems	2.1	P2 With support, identify some general sources of help, support and guidance
3	Know a range of ways to solve work-place problems or issues	3.1	P3 Outline the importance of listening to suggestions of others when solving problems in the workplace P4 With support, identify possible solutions to the problem, using given sources of help, support and guidance P5 Identify any previous experience of similar situations to identify possible solutions
4	Select an appropriate solution	4.1	P6 Identify an appropriate solution to a workplace problem or issue
5	Know how to apply a problem-solving solution to a workplace problem or issue	5.1	P7 Identify an agreed set of steps aimed at solving a workplace problem or issue

Equivalent Units

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