View Unit : Liaise with other services

Unit

Unit Reference Number

T/602/5183

Qualification Framework

QCF

Title

Liaise with other services

Unit Level

Level 3

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

1.3 Health and Social Care

Unit Grading Structure

Pass

Assessment Guidance

Not applicable

View Unit's Qualifications

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Understand the process for liaising with other services	1.1	Explain which other services are likely to be dealt with
		1.2	Explain the types of information likely to be exchanged
		1.3	Explain why it is important to check the validity of any information received
		1.4	Explain who is involved in different types of information exchanges and who should receive copies of the information
		1.5	Explain the types of problems that may arise and what actions can be taken to resolve them
2	Be able to establish procedures for exchanging information with other services	2.1	Consult with other services on the information requirements of each service
		2.2	Agree the purpose scope and procedures for exchanging information
		2.3	Ensure that documented procedures, that include identifying the roles and responsibilities of those involved in any exchange of information, are produced
		2.4	Disseminate procedures for the exchange of information with other services
		2.5	Agree a process to regularly review and update the procedures
3	Be able to provide information to other services	3.1	Confirm the information required by other services
		3.2	Select the appropriate information and disseminate using agreed procedures.
		3.3	Assist other services to interpret the information forwarded
		3.4	Confirm that the information is sufficient, forwarding additional information if required
4	Be able to obtain information from other services	4.1	Request required information from other services using the agreed procedures
		4.2	Access the relevant information and confirm the validity of it
		4.3	Identify any problems with obtaining information

Equivalent Units

There are no equivalences to display.