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Understand the importance to a team leader of gathering all types of valid information
For a given situation, detail the information that would need to be gathered before any action is taken. This should include
• the location
• type
• validity
• any problems envisaged in obtaining the documentation
Understand the importance of effectively communicating the types of information and advice which other people may require
Demonstrate to employees the principles involved in effective communication to be used in a workplace (shop-floor or office)
Understand the factors to be considered when organising, leading and recording the outcomes of meetings
Set up, organize and chair a meeting
Produce details of the meeting, including
• notice of meeting
• agenda
• minutes
• actions
Produce a critical self-appraisal as to the choice of the leadership style used and the effectiveness of the meeting