| 1 | Understand the concept of culture as applied to logistics and transport organisations | 1.1 | Evaluate the role of organisational culture in achieving strategic aims and objectives |
| 2 | Understand the different definitions of organisational culture | 2.1 | Apply theories and models to effect cultural change in an organisation |
| 3 | Understand the different types of organisational culture | 3.1 | Assess internal and external factors that influence organisational culture |
| 4 | Understand how to manage cultural change | 4.1 | Devise policies, programmes and systems to support agreed values that underpin individual and organisational performance |
| 4.2 | Plan and implement strategies to bring about cultural change within an organisation |
| 5 | Understand what is meant by organisational values | 5.1 | Analyse an organisation’s values to eliminate conflicts |
| 6 | Understand ways of ensuring that organisational plans support the organisation’s purpose, values and vision | 6.1 | Develop and reinforce the organisation’s purpose, values and vision to people across the organisation and to external stakeholders |
| 7 | Understand the different theories, models and styles of leadership | 7.1 | Apply appropriate leadership theories to improve individual performance |
| 8 | Understand the effect of different leadership styles on organisations | 8.1 | Select and apply different leadership styles that are appropriate to different people and situations |
| 9 | Understand the methods and techniques for motivating, rewarding, influencing and persuading people | 9.1 | Create a culture within an organisation that encourages and rewards creativity and innovation |
| 9.2 | Devise motivational strategies that help people to achieve their objectives |
| 10 | Understand what is meant by effective empowerment | 10.1 | Develop empowerment strategies to encourage people to adopt their own ways of working within agreed boundaries |
| 11 | Understand the process of cost-benefit analysis | 11.1 | Explore the benefits and risks of existing strategic relationships |
| 12 | Understand industry-specific networks and sources of information | 12.1 | Implement an effective process of information gathering and analysis to improve strategic relationships |
| 13 | Understand relevant models for the analysis of strategic relationships | 13.1 | Apply selected models to the analysis of strategic relationships |
| 14 | Understand performance measurement and benchmarking | 14.1 | Implement a process of benchmarking to improve current performance |
| 15 | Understand methods of risk analysis | 15.1 | Implement a process of risk analysis for new strategic relationships |
| 16 | Understand the process of stakeholder management | 16.1 | Manage collaborative relationships to improve strategic performance |
| 17 | Understand the importance of an ethical and value-based approach to governance and management | 17.1 | Implement an ethical and value-based process of governance and management |
| 18 | Understand the relevant legal and regulatory requirements governing the running of organisations in general, and those in the logistics and transport sectors in particular | 18.1 | Evaluate the impact of legislation and regulations on corporate management policies |
| 19 | Understand current and emerging social attitudes to management and leadership practice and the importance of being sensitive to them | 19.1 | Evaluate the impact of social and environmental policies and developments |
| 20 | Understand the procedure to ensure compliance with legal, regulatory and ethical requirements | 20.1 | Develop policies and procedures to meet legal and regulatory requirements |
| 20.2 | Develop policies and procedures to meet ethical and social responsibilities |
| 21 | Understand the ways in which people may not meet the legal, regulatory and ethical standards of behaviour | 21.1 | Devise schemes to monitor the way in which policies and processes are put into practice |
| 22 | Understand how to deal with people who do not meet the required standards of behaviour | 22.1 | Identify reasons for non-compliance and implement corrective actions |
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