| 1 | Be able to record relevant information relating to incidents accurately | 1.1 | Identify and correctly access sources of information relating to incidents |
| 1.2 | Obtain sufficient relevant information relating to incidents in a lawful accurate and timely manner |
| 1.3 | Record details of incidents accurately and in an easily retrievable format |
| 1.4 | Take prompt and appropriate action to deal with identified gaps in information relating to incidents |
| 1.5 | Establish any permission or conditions that may apply to using this information |
| 1.6 | Communicate information relating to incidents only to those people authorised to receive it and within agreed timescales |
| 1.7 | Demonstrate how to handle and store information relating to incidents in a way that protects its confidentiality, and evidential and organisational value |
| 2 | Be able to record information relevant to the security operative role | 2.1 | Identify essential documentation to be completed relating to own role |
| 2.2 | Complete all essential documentation • accurately • within agreed timescales • following legal and organisational guidelines • in an appropriate format |
| 2.3 | Confirm that the final document meets with the requirements of the persons who requested it |
| 2.4 | Identify the necessary contact details needed to pass on information |
| 3 | Be able to maintain confidentiality and security of information | 3.1 | Explain why it is important to confirm who is authorised to have access to information |
| 3.2 | Identify and confirm the person, or persons, who are authorised to have access to information |
| 3.3 | Explain why agreed sharing protocols need to be adhered to at all times |
| 3.4 | Describe how to ensure that agreed sharing protocols are adhered to at all times |
| 3.5 | Respond to requests for information by members of the public and agencies in an appropriate manner whilst following organisational procedures |
| 3.6 | Inform the appropriate persons of requests for information received from members of the public |
| 3.7 | Explain why it is important to maintain the confidentiality of information |
| 3.8 | Demonstrate how to maintain confidentiality and security of information relating to security |
| 3.9 | Explain the importance of maintaining the goodwill of the source of the information |