View Unit : Use radio communications effectively

Unit

Unit Reference Number

R/601/9049

Qualification Framework

QCF

Title

Use radio communications effectively

Unit Level

Level 2

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

1.4 Public Services

Unit Grading Structure

Pass

Assessment Guidance

This unit must be assessed using naturally occurring evidence from the workplace

View Unit's Qualifications

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Know how to use radio communication equipment effectively	1.1	Describe the effect of regulations affecting the transmitting and receiving of radio communications in both normal and emergency situations
		1.2	Describe the procedure for confirming that the radio communication equipment is working properly, and what to do if it is not
		1.3	State the limits of personal authority and responsibility for passing on information
		1.4	Describe the causes of poor transmission or reception, and what action to take to improve communications
		1.5	Describe how to report any difficulties in transmitting and receiving information promptly and accurately to the relevant person
		1.6	State the organisation’s procedure for the use of; • the phonetic alphabet • the 24 hour clock • call signs • caller identification • passwords
2	Be able to use radio communication equipment effectively	2.1	Operate radio equipment in line with manufacturers’ instructions and statutory regulations
		2.2	Respond to incoming communications promptly and appropriately in line with organisation’s procedures
		2.3	Pass on information to the appropriate people, who are authorised to receive it, within agreed timescales
		2.4	Use outgoing communication equipment in line with organisation’s procedures and statutory regulations
		2.5	Confirm the information transmitted is understood by those receiving it
		2.6	Demonstrate the correct use of the phonetic alphabet
		2.7	Maintain complete and accurate records of transmitted and received communications

Equivalent Units

There are no equivalences to display.