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Understand how to process payment transactions.
Outline the information required to process a payment transaction.
Describe how to collect transaction details from a range of customers, including those with particular requirements.
Describe how to check and validate information provided in accordance with organisational and legal requirements.
Describe how to confirm transactions when authorisation criteria have been met in accordance with organisational requirements.
Understand how to identify and resolve problems in relation to payment transactions.
Describe how to seek further information where discrepancies are identified or transactions can not be approved in accordance with organisational requirements.
Outline the circumstances and procedure when a transaction is referred to a manager.
Outline any legal requirements, industry regulations, professional codes and organisational policies in relation to payment transactions.
Understand how to accurately record payment transactions.
Describe how to accurately record payment transactions in accordance with organisational requirements.