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This unit requires workplace assessment of occupational competence.
Know how to check stock levels and sort out problems with stock levels
show that they know how accurate stock counting contributes to maintaining stock levels and to customer satisfaction and sales
show that they know how to find out what stock they must count and when to count it
show that they know their company’s procedures for counting stock and recording stock levels, including relevant health and safety procedures
show that they know their company’s procedures for noting problems with stock levels
show that they know why it is important to minimise disturbance to others when counting stock, and how to do so
show that they know the problems with stock and stock levels they are authorised to deal with and the procedures for sorting such problems out
show that they know who to tell about problems with stock and stock levels which they aren’t authorised to deal with themselves
Check stock levels and sort out problems with stock levels
follow instructions for counting stock in the right areas of the store and at the right times
follow company procedures for counting stock and recording stock levels
follow company procedures for noting problems with stock and stock levels
follow company procedures for safeguarding their own and others’ health and safety whilst counting stock
when it is necessary to disturb others in order to count stock accurately and within the time allowed, minimise the disturbance and treat others with courtesy
where they are authorised to deal with problems with stock and stock levels, do so promptly and in line with company procedures
tell the right person promptly about any problems with stock and stock levels with the learner is not authorised to deal with themselves