| 1 | Be able to use safe and effective methods of working when assisting with colouring services | 1.1 | protect the client’s clothing effectively throughout the service |
| 1.2 | position themselves and the client to meet the needs of the service |
| 1.3 | keep the work area clean and tidy throughout the service |
| 1.4 | using working methods that - minimise the wastage of colouring products - minimise the risk of cross-infection - make effective use of working time - ensure the use of clean resources - minimise the risk of harm or injury to themselves and clients |
| 1.5 | maintain personal standards of health and hygiene which minimise the risk of cross-infection, infestation and offence to clients and colleagues |
| 1.6 | identify and promptly report any colouring products in need of reordering to the relevant person |
| 2 | Be able to remove colouring and lightening products | 2.1 | remove products and materials following stylist’s instructions and to the satisfaction of the client and stylist |
| 2.2 | apply and remove surface conditioner in accordance with stylist’s instructions |
| 2.3 | leave the hair and scalp clean and free from products and excess moisture |
| 2.4 | refer any problems promptly to the relevant person for action |
| 2.5 | leave the hair tangle-free without causing damage to hair or scalp |
| 3 | Know salon and legal requirements | 3.1 | state the salon's requirements for client preparation |
| 3.2 | state the salon’s and legal requirements for disposal of waste materials |
| 3.3 | state own limits of authority for resolving colouring problems |
| 3.4 | identify the person to whom problems should be reported |
| 3.5 | state own responsibilities under the current Control of Substances Hazardous to Health Regulations in relation to the use of colouring products |
| 4 | Know how to work safely, effectively and hygienically when assisting with colouring services | 4.1 | describe what contact dermatitis is and how to avoid developing it whilst assisting with hair colouring services |
| 4.2 | list the protective equipment that should be available |
| 4.3 | state why it is important to use personal protective equipment |
| 4.4 | describe how the positioning of the client and themselves can affect the desired outcome and reduce fatigue and the risk of injury |
| 4.5 | state why it is important to position tools, products and materials for ease of use |
| 4.6 | state the safety considerations which must be taken into account when removing colouring products and materials |
| 4.7 | state why it is important to keep the work area clean and tidy |
| 4.8 | describe methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation |
| 4.9 | state the importance of maintaining personal hygiene |
| 4.10 | state the importance of thoroughly rinsing products |
| 4.11 | state the importance of emulsifying permanent colouring products as part of the removal process |
| 5 | Know the products, equipment and their use | 5.1 | outline the manufacturers’ instructions for the removal of the specific colouring products and materials in the salon |
| 5.2 | state why it is important to follow manufacturers’ and stylists’ instructions and what might happen if they are not followed |
| 5.3 | identify the types and causes of problems that may occur when removing colouring products and materials from the hair. |