View Unit : Collections Team Management

Unit

Unit Reference Number

R/502/4418

Qualification Framework

QCF

Title

Collections Team Management

Unit Level

Level 3

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

15.1 Accounting and Finance, 15.2 Administration, 15.3 Business Management, 15.4 Marketing and Sales, 15.5 Law and Legal Services

Unit Grading Structure

Pass

Assessment Guidance

None

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Understand the role of cash collections.	1.1	Explain the role of cash collections within an organisation.
2	Understand how to manage cash collections.	2.1	Describe cash collections performance, reporting and people management processes.
2	Understand how to manage cash collections.	2.2	Explain methods for managing collections processes.
3	Be able to develop a plan to improve cash collections.	3.1	Explain an organisation's cash collection, performance, reporting and people management processes.
		3.2	Identify outcomes in an action plan which would improve cash collections in own area of responsibility.
		3.3	Select activities to achieve stated outcomes, explaining: a) key activities b) resources or training requirements c) time scales d) performance indicators
4	Be able to implement, monitor and review plans to achieve specified improvements to cash collections processes.	4.1	Implement at least one planned activity over a period of 3 - 6 months.
		4.2	Assess effectiveness of planned activity.
		4.3	Adapt strategy as necessary to produce the quality of outcome required.
		4.4	Identify areas for further development.

Equivalent Units

There are no equivalences to display.