| 1 | Understand the role and effect of crdit management within the global business environment. | 1.1 | Explain the importance of providing credit within the global business environment. |
| 1.2 | Analyse the differences between trade, export and consumer credit. |
| 1.3 | Quantify the impact of offering credit on cost, profitability and liquidity. |
| 2 | Understand the organisational requirements of credit management functions. | 2.1 | Explain how the credit management function and its personnel fit into the overall structure of an organisation. |
| 2.2 | Explain how potential areas of conflict between the credit function and other areas of business can be resolved. |
| 2.3 | Explain how customer service can be achieved within the credit function. |
| 2.4 | Explain the importance and use of credit policies and procedures. |
| 2.5 | Evaluate the usefulness of credit management performance measurements, and targets. |
| 3 | Understand the impact of legislation and country culture on the credit function. | 3.1 | In the context of liability, explain the advantages and disadvantages of offering credit to a range of customers and territories. |
| 3.2 | Explain the impact of current international legislation and cultural differences on the decision making process when dealing with credit applications. |
| 3.3 | Assess the advantages and disadvantages of different credit arrangements in different regions. |
| 4 | Understand how to assess and control risk. | 4.1 | Assess the risks associated with credit provision in the export environment. |
| 4.2 | Assess the advantages and disadvantages of different sources of information used in credit assessment. |
| 4.3 | Explain the characteristics and importance of risk control methods. |
| 4.4 | Explain the factors that influence the choice of INCOTERMS, payment terms and methods of payment in the control of risk. |
| 5 | Understand different documents and systems used for export credit. | 5.1 | Assess the design and purpose and features documents used in export credit. |
| 5.2 | Evaluate the importance of a customer master file. |
| 5.3 | Explain how the principal features of a sales ledger/ accounts receivable system assists the operation of the credit function. |
| 6 | Understand collection and recovery methods for export debt. | 6.1 | Assess the advantages and disadvantages of different collection methods. |
| 6.2 | Assess the effectiveness of methods used in collections letters and telephone collections work. |
| 6.3 | Explain how to manage reasons for non-payment and disputes. |
| 6.4 | Assess the advantages and disadvantages of different external recovery routes for export debt. |