Understand the role and effect of crdit management within the global business environment.
Explain the importance of providing credit within the global business environment.
Analyse the differences between trade, export and consumer credit.
Quantify the impact of offering credit on cost, profitability and liquidity.
Understand the organisational requirements of credit management functions.
Explain how the credit management function and its personnel fit into the overall structure of an organisation.
Explain how potential areas of conflict between the credit function and other areas of business can be resolved.
Explain how customer service can be achieved within the credit function.
Explain the importance and use of credit policies and procedures.
Evaluate the usefulness of credit management performance measurements, and targets.
Understand the impact of legislation and country culture on the credit function.
In the context of liability, explain the advantages and disadvantages of offering credit to a range of customers and territories.
Explain the impact of current international legislation and cultural differences on the decision making process when dealing with credit applications.
Assess the advantages and disadvantages of different credit arrangements in different regions.
Understand how to assess and control risk.
Assess the risks associated with credit provision in the export environment.
Assess the advantages and disadvantages of different sources of information used in credit assessment.
Explain the characteristics and importance of risk control methods.
Explain the factors that influence the choice of INCOTERMS, payment terms and methods of payment in the control of risk.
Understand different documents and systems used for export credit.
Assess the design and purpose and features documents used in export credit.
Evaluate the importance of a customer master file.
Explain how the principal features of a sales ledger/ accounts receivable system assists the operation of the credit function.
Understand collection and recovery methods for export debt.
Assess the advantages and disadvantages of different collection methods.
Assess the effectiveness of methods used in collections letters and telephone collections work.
Explain how to manage reasons for non-payment and disputes.
Assess the advantages and disadvantages of different external recovery routes for export debt.