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This unit is designed to assess the knowledge and understanding of learners in the workplace context, when evaluating improvement activities for achieving excellence in food operations. It can be assessed on or off the job.
The learner must demonstrate their current knowledge and understanding, to meet all assessment criteria. Assessment methods appropriate to the needs of the learner must be used to generate satisfactory evidence of knowledge and understanding.
The Improve Assessment Strategy for Proficiency Qualifications in Food and Drink sets out the overarching assessment requirements.
Know how to develop a programme of evaluation
Outline own organisation’s mission, aims and objectives and how to plan within their framework
Describe the organisational arrangements for managing change and improvements
Summarise the organisation’s improvement activities, their implementation and the importance of evaluation to their success
Explain the principles of planning relevant to, and the role of objectives, in evaluation
Describe how to assess the effects of improvement activities on personnel, plant, product and the working environment.
Know how to evaluate the performance of improvement activities
Describe how to gather evidence of performance
Outline how to review the organisational operations which improvement activities have been applied to
Outline how to enable colleagues to make recommendations, handle discussions and deal with disagreements in a constructive manner
Explain the importance of setting organisation specific SMART (Specific, Measureable, Achievable, Realistic, Timely) objectives and targets and their role in improvement activities.
Know how to report on the outcomes of improvement activities
Summarise who the relevant people are to report data to and make recommendations to and how this should be done
Explain how to report and present review outcomes.