| 1 | Be able to make services and machinery ready for use | 1.1 | Make services and machines ready for safe use |
| 2 | Be able to select work required for washing processes | 2.1 | Plan how to carry out instructions making best use of resources |
| 2.2 | Identify any problems which may arise in carrying out the work |
| 3 | Be able to load machines | 3.1 | Check loads for classification and process requirements |
| 3.2 | Identify and redirect unsuitable items |
| 3.3 | Use appropriate detergents, chemicals and additives as required |
| 3.4 | Select correct programme for classification |
| 3.5 | Load machines in accordance with operating procedures |
| 4 | Be able to control the washing process | 4.1 | Control the washing process |
| 4.2 | Operate machinery in accordance with supervisor’s instructions |
| 4.3 | Check the progress of selected work |
| 5 | Be able to unload machines | 5.1 | Unload machines and handle items with care in accordance with operating procedures |
| 6 | Be able to check that work has been carried out as planned | 6.1 | Remove any items that are not washed satisfactorily or have been damaged |
| 6.2 | Identify and report any machine faults |
| 7 | Be able to keep accurate records, complete forms, reports and other documentation | 7.1 | Keep up to date accurate records |
| 7.2 | Complete forms, reports and other documentation as required in line with the organisation’s rules, guidelines and standards |
| 8 | Be able to communicate effectively with colleagues and customers | 8.1 | Communicate effectively with colleagues and customers using the most appropriate form of communication |