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Portfolio of Evidence
Know about the job roles of overseas resort representatives.
Identify different roles and responsibilities of overseas resort representatives.
Describe typical working patterns for an overseas resort representative.
Know about welcome meetings for a resort.
Outline the key purposes of providing a welcome meeting.
Identify the main components of a welcome meeting for a resort.
Identify information that should be communicated at a welcome meeting.
Explain the importance of creating a good impression at a welcome meeting.