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The Register of Regulated Qualifications

View Unit : The Role of Overseas Resort Representatives

Unit
Unit Reference Number
M/504/8001
Qualification Framework
QCF
Title
The Role of Overseas Resort Representatives
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
18
Unit Credit Value
2
Date of Withdrawal
SSAs
8.2 Travel and Tourism
Unit Grading Structure
Pass
Assessment Guidance

Portfolio of Evidence

Learning Outcomes and Assessment Criteria
Learning Outcome - The learner will:Assessment Criterion - The learner can:
1

Know about the job roles of overseas resort representatives.

1.1

Identify different roles and responsibilities of overseas resort representatives.

1.2

Describe typical working patterns for an overseas resort representative.

2

Know about welcome meetings for a resort.

2.1

Outline the key purposes of providing a welcome meeting.

2.2

Identify the main components of a welcome meeting for a resort.

2.3

Identify information that should be communicated at a welcome meeting.

2.4

Explain the importance of creating a good impression at a welcome meeting.

Equivalent Units
There are no equivalences to display.
2.4.6.0L