View Unit : Verbal and Non-verbal Communication in Business Contexts

Unit

Unit Reference Number

M/502/5303

Qualification Framework

QCF

Title

Verbal and Non-verbal Communication in Business Contexts

Unit Level

Level 2

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

15.3 Business Management

Unit Grading Structure

Pass

Assessment Guidance

N/A

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Be able to use non-verbal communication skills	1.1	. Demonstrate interpersonal interactions in a business context
2	Understand the purpose of verbal communication in business contexts	2.1	. Explain using examples, the purpose of verbal communications in four different business contexts
3	Be able to use verbal communication in business contexts	3.1	. Demonstrate speaking and listening skills in a one to one business context
3	Be able to use verbal communication in business contexts	3.2	. Demonstrate speaking and listening skills in a business group context

Equivalent Units

There are no equivalences to display.