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The Register of Regulated Qualifications

View Unit : Principles of communication in adult social care settings

Unit
Unit Reference Number
L/602/2905
Qualification Framework
QCF
Title
Principles of communication in adult social care settings
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
17
Unit Credit Value
2
Date of Withdrawal
SSAs
1.3 Health and Social Care
Unit Grading Structure
Pass
Assessment Guidance

This unit needs to be assessed in line with the Skills for Care and Development QCF Assessment Principles

Learning Outcomes and Assessment Criteria
Learning Outcome - The learner will:Assessment Criterion - The learner can:
1

Understand why communication is important in adult social care settings

1.1

Identify different reasons why people communicate

1.2

Explain how effective communication affects all aspects of working in adult social care settings

1.3

Explain why it is important to observe an individual’s reactions when communicating with them

2

Understand how to meet the communication and language needs, wishes and preferences of an individual

2.1

Explain why it is important to find out an individual’s communication and language needs, wishes and preferences

2.2

Describe a range of communication methods

3

Understand how to reduce barriers to communication

3.1

Identify barriers to communication

3.2

Describe ways to reduce barriers to communication

3.3

Describe ways to check that communication has been understood

3.4

Identify sources of information and support or services to enable more effective communication

4

Understand confidentiality in adult social care settings

4.1

Define the term “confidentiality”

4.2

Describe ways to maintain confidentiality in day to day communication

4.3

Describe situations where information normally considered to be confidential might need to be shared with agreed others

4.4

Explain how and when to seek advice about confidentiality

Equivalent Units
There are no equivalences to display.
2.4.6.0L