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The Register of Regulated Qualifications

View Unit : Manage an office facility

Unit
Unit Reference Number
L/601/2567
Qualification Framework
QCF
Title
Manage an office facility
Unit Level
Level 4
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
6
Date of Withdrawal
SSAs
15.2 Administration
Unit Grading Structure
Pass
Assessment Guidance

N/A.

Learning Outcomes and Assessment Criteria
Learning Outcome - The learner will:Assessment Criterion - The learner can:
1

Understand how to provide, maintain and manage an office facility that meets the expectations of its users

1.1

Explain the purpose and benefits of providing and maintaining an office facility that meets the needs of its users in line with agreed budgets

1.2

Evaluate a range of facilities, equipment and resources for an office, and explain what they can be used for

1.3

Explain the purpose and benefits of identifying and regularly reviewing the needs of office users and ways of doing so

1.4

Explain the purpose of having office systems and procedures

1.5

Describe and evaluate systems and procedures suitable for an office within own area of responsibility

1.6

Explain how to develop office systems and procedures within own area of responsibility

1.7

Explain the purpose and benefits of building relationships with internal and external suppliers and ways of doing so

1.8

Explain the purpose and benefits of giving users information, guidance and support for following office systems and procedures, and for using facilities and equipment

1.9

Explain the purpose and benefits of controlling office facilities

1.10

Explain the purpose and benefits of monitoring, reviewing and evaluating different types of activities to make sure an office facility meets the needs of its users

2

Understand how to deal with problems when managing office facilities and equipment

2.1

Explain how to identify and organise repairs needed to the facilities and equipment of an office

2.2

Describe procedures for dealing with repairs needed

2.3

Explain the types of problems that arise when managing an office facility

2.4

Explain the purpose and benefits of having a strategy to deal with problems, and how to develop a strategy for dealing with problems

3

Understand the purpose of health, safety, access and security requirements in an office

3.1

Explain why health, safety, access and security are important in an office environment

3.2

Describe the main health, safety, access and security requirements that are important in an office environment

3.3

Identify health, safety, access and security requirements for an office in own area of responsibility, including its facilities and equipment

4

Be able to manage an office facility

4.1

Provide office facilities and equipment to meet the needs of users, in line with agreed budgets

4.2

Maintain office facilities and equipment to meet the needs of users

4.3

Co-ordinate the use of facilities and equipment for an office

4.4

Set up, explain, review and evaluate systems and procedures for an office, identifying changes in requirements, as needed

4.5

. Monitor, review and evaluate office systems and procedures, taking account of feedback from users

4.6

Make sure the equipment in an office is working correctly and meets expectations of the users

4.7

Identify and organise repairs needed to the facilities and equipment in an office

4.8

Make sure the environment of an office supports productive working

4.9

Maintain relationships with internal and external suppliers and look for opportunities to develop relationships

4.10

Monitor use and take action as needed to maintain the health, safety and security of office users

4.11

Identify, analyse and resolve problems with facilities and equipment in an office

4.12

Provide information and guidance to users on the facilities and equipment in an office

4.13

Agree priorities for the supply, maintenance and use of office facilities and equipment with users

4.14

Control use of office facilities in own area of responsibility

Equivalent Units
There are no equivalences to display.
2.4.6.0L