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The Register of Regulated Qualifications

View Unit : Managing Communications, Knowledge and Information

Unit
Unit Reference Number
L/601/0950
Qualification Framework
QCF
Title
Managing Communications, Knowledge and Information
Unit Level
Level 4
Unit Sub Level
None
Guided Learning Hours
60
Unit Credit Value
15
Date of Withdrawal
SSAs
15.3 Business Management
Unit Grading Structure
Pass
Assessment Guidance

N/A

Learning Outcomes and Assessment Criteria
Learning Outcome - The learner will:Assessment Criterion - The learner can:
1

Understand how to assess information and knowledge needs

1.1

discuss the range of decisions to be taken

1.2

examine the information and knowledge needed to ensure effective decision taking

1.3

assess internal and external sources of information and understanding

1.4

justify recommendations for improvement

2

Be able to create strategies to increase personal networking to widen involvement in the decision-making process

2.1

identify stakeholders for a decision- making process

2.2

make contact with those identified and develop business relationships

2.3

involve those identified in the decision making as appropriate

2.4

design strategies for improvement

3

Be able to develop communication processes

3.1

report on existing processes of communication in an organisation

3.2

design ways to improve appropriateness

3.3

implement improvements to ensure greater integration of systems of communication in that organisation

3.4

create a personal plan to improve own communication skills

4

Be able to improve systems relating to information and knowledge.

4.1

report on existing approaches to the collection, formatting, storage and dissemination of information and knowledge

4.2

carry out appropriate changes to improve the collection, formatting, storage and dissemination of information and knowledge

4.3

implement a strategy to improve access to systems of information and knowledge

Equivalent Units
There are no equivalences to display.
2.4.6.0L