View Unit : Dealing with Payments

Unit

Unit Reference Number

L/600/1133

Qualification Framework

QCF

Title

Dealing with Payments

Unit Level

Level 2

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

7.4 Hospitality and Catering

Unit Grading Structure

Pass

Assessment Guidance

N/A

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Know how to set up a payment point	1.1	Identify the materials needed to set up and maintain a payment point
1	Know how to set up a payment point	1.2	State the importance of having procedures for collecting the contents of the payment point
2	Know how to operate a payment point	2.1	Describe the correct procedures for handling payments
		2.2	State the importance of reporting errors that may occur during payment
		2.3	Identify security procedures for handling cash and other types of payments
		2.4	State the legal requirements for operating a payment point when taking payments from customers
3	Know the problems that may occur at the payment point	3.1	Describe the types of problems that might happen when dealing with a payment
3	Know the problems that may occur at the payment point	3.2	state the importance of telling the customer about any delays during the payment process

Equivalent Units

There are no equivalences to display.