View Unit : Maintain the availability of goods on display in a retail environment to promote sales

Unit

Unit Reference Number

L/503/5692

Qualification Framework

QCF

Title

Maintain the availability of goods on display in a retail environment to promote sales

Unit Level

Level 3

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

7.1 Retailing and Wholesaling

Unit Grading Structure

Pass

Assessment Guidance

Workplace assessment of occupational competence is required. This must be carried out in line with the guidance available from the Learning Provider’s section of Skillsmart Retail’s website (www.skillsmartretail.com). The guidance consists of: Assessment Principles; a booklet containing assessment guidance for each unit; and a list of some agreed equivalences between previous and current versions of units.

View Unit's Qualifications

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Understand how the display of goods can promote sales	1.1	explain how different types of display help the store to reach its sales targets
		1.2	explain how the way that information is positioned within displays can help to promote sales
		1.3	explain how the layout of the selling area affects sales
2	Understand legal and organisational requirements for displaying goods	2.1	explain the organisational and legal requirements for displaying descriptions and prices of goods
		2.2	explain the organisation’s standards for putting displays together, including standards for cleaning and preparation
		2.3	explain the security, health and safety requirements and procedures relating to displaying goods
		2.4	explain customers’ legal rights in relation to the display of goods
3	Be able to organise staff to display goods for retail sale	3.1	explain to staff the purpose of the display and the requirements and standards it must meet, including standards for health and safety and security
		3.2	ask staff questions to check their understanding of the requirements and standards for the display
		3.3	ensure that staff prepare the display area: safely with the minimum of inconvenience to customers
		3.4	ensure that staff put the display together: safely with the minimum of inconvenience to customers
		3.5	explain the importance of consulting an authorised decision-maker before modifying or changing the display
		3.6	ensure that the records kept of displays are in line with organisational procedures
4	Be able to evaluate the effectiveness of displays	4.1	evaluate the effectiveness of displays in relation to: their intended purpose legal and organisational requirements and standards
		4.2	evaluate information within displays to ensure that its content and position are: legally compliant likely to promote sales
		4.3	ask staff for suggestions for making the display more appealing to customers
		4.4	explain the importance of dealing promptly with any risks to security or health and safety that arise when evaluating displays
5	Be able to maintain the required quantity and quality of goods on display	5.1	provide accurate, up-to-date pricing information to the staff who need it
		5.2	monitor price marking to ensure that it is correct
		5.3	resolve any pricing problems that arise
		5.4	develop stock replenishment plans to maintain the required quantity and quality of goods on display
		5.5	organise the removal of stock of unsaleable quality from display

Equivalent Units

There are no equivalences to display.