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See IT User Assessment Strategy available from www.e-skills.com
Select and connect up a personal computer safely with associated hardware and storage media to meet needs
Describe what IT system components, storage and peripheral devices are needed
Describe any health and safety issues associated with setting up an IT system
Describe the characteristics of IT systems that affect performance
Select and connect up the components of an IT system safely, including any peripheral devices and storage media
Select and connect an IT system to a communication service to meet needs
Select and connect communication hardware safely to an IT system
Describe the factors that affect data transfer
Select and connect to a communication service from an IT system
Identify the login and password details needed to connect to an Internet Service Provider (ISP)
Install and configure software for use
Configure the user interface to meet needs
Describe what security precautions need to be addressed
Set up and configure virus protection software
Install and set up application software to meet needs
Backup and restore system and data files
Check that the IT system and communication service are working successfully
Identify what tests can be used to check the IT system and communications
Select and run suitable tests to make sure that the system and communication service are working successfully
Identify the help and troubleshooting facilities available to solve problems
Respond to faults and error messages and use help and troubleshooting facilities to determine and take appropriate action