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See IT User Assessment Strategy available from www.e-skills.com
Use IT systems to meet a variety of needs
Use correct procedures to start and shutdown an IT system
Select and use interface features effectively to interact with IT systems
Select and adjust system settings as appropriate to needs
Select and use a communication service to access the Internet
Use appropriate terminology when describing IT systems
Manage information storage and retrieval appropriately
Manage files and folders to enable efficient information retrieval
Identify when and why to use different types of storage media
Organise and store information, using general and local conventions where appropriate
Follow and understand the need for safety and security practices
Work safely and take steps to minimise physical stress
Describe the danger of computer viruses, and how to minimise risk
Keep information secure
Explain why it is important to stay safe and to respect others when using IT-based communication
Follow relevant guidelines and procedures for the safe and secure use of IT
Maintain system and troubleshoot IT system problems
Describe why routine and non-routine maintenance is important and when to carry it out
Carry out regular routine maintenance of IT systems safely
Identify sources of help and how to get expert advice
Identify IT problems and take appropriate action