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Workplace assessment of occupational competence is required. This must be carried out in line with the guidance available from the Learning Provider’s section of Skillsmart Retail’s website (www.skillsmartretail.com). The guidance consists of: Assessment Principles; a booklet containing assessment guidance for each unit; and a list of some agreed equivalences between previous and current versions of units.
Understand the uses of and constraints upon the staffing schedules for a retail team
explain the relationship between staffing schedules and the achievement of work targets within a retail team
explain the factors other than staffing that may affect progress towards work targets, and the effect these are likely to have
explain what can happen if requirements are not complied with when drawing up staffing schedules including:
Be able to produce staffing schedules for a retail team
produce staffing schedules that:
Be able to adjust staffing schedules to take account of changing operational needs and constraints
monitor the progress of the team towards meeting operational needs
adjust staffing schedules where necessary and possible to ensure that operational needs can be met