View Unit : Contribute to monitoring and maintaining ease of shopping in a retail sales area

Unit

Unit Reference Number

K/503/5716

Qualification Framework

QCF

Title

Contribute to monitoring and maintaining ease of shopping in a retail sales area

Unit Level

Level 1

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

7.1 Retailing and Wholesaling

Unit Grading Structure

Pass

Assessment Guidance

Workplace assessment of occupational competence is required. This must be carried out in line with the guidance available from the Learning Provider’s section of Skillsmart Retail’s website (www.skillsmartretail.com). The guidance consists of: Assessment Principles; a booklet containing assessment guidance for each unit; and a list of some agreed equivalences between previous and current versions of units.

View Unit's Qualifications

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Know how the layout and appearance of the sales floor influences sales	1.1	state how the layout and appearance of the sales floor influence sales
2	Be able to maintain own area of the sales floor during trading hours	2.1	keep own work area clean, tidy and free from obstructions
		2.2	ensure that merchandise meets organisational standards for positioning and presentation
		2.3	remove unsaleable merchandise from the sales floor
		2.4	ensure that information concerning prices, products and promotions is visible to customers
		2.5	ensure that own activities on the sales floor minimise disruption to customers
3	Be able to report problems that could have a negative effect on the customer experience	3.1	report to the designated person problems that could have a negative effect on the customer experience

Equivalent Units

There are no equivalences to display.