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The Register of Regulated Qualifications

View Unit : Liaise and Communicate to Resolve Out of Course Situations in the Rail Industry

Unit
Unit Reference Number
J/503/1253
Qualification Framework
QCF
Title
Liaise and Communicate to Resolve Out of Course Situations in the Rail Industry
Unit Level
Level 4
Unit Sub Level
None
Guided Learning Hours
56
Unit Credit Value
9
Date of Withdrawal
SSAs
4.3 Transportation Operations and Maintenance
Unit Grading Structure
Pass
Assessment Guidance

This unit should be assessed predominately in the workplace.  Observation, witness testimony, questioning and professional discussion are all sources of evidence which can be used. 

 

Realistic workplace simulation may be used to assess areas that cover non routine situations with the agreement of the awarding organisation.

 

If this unit is used in an NVQ qualification linked to GoSkills National Occupational Standards the overarching assessment strategy must be followed.  This can be accessed via the GoSkills website at the link below:

http://www.goskills.org 

Learning Outcomes and Assessment Criteria
Learning Outcome - The learner will:Assessment Criterion - The learner can:
1

Be able to make an initial response to out of course situations

1.1

Select enough information to make a first response

1.2

Implement the relevant procedures to ensure the site is safe

1.3

Communicate effectively and in line with organisational procedures with the relevant people

1.4

Implement the organisational procedures relating to ‘for cause’ drug and alcohol screening  and ensure that it is complied with

1.5

Take necessary action in order to reduce any risk

1.6

Take action to comply with legal requirements for preserving evidence in line with organisational procedures

1.7

Communicate information relating to the accident or incident to the relevant people

1.8

Complete necessary documentation accurately, clearly and to time in line with organisational procedure

2

Understand how to make an initial response to out of course situations

2.1

Explain  organisational procedures relating to managing accidents and incidents

2.2

Explain the relevant procedures to ensure that the site is safe

2.3

Explain organisational procedures relating to staff welfare

2.4

Explain organisational procedures relating to ‘for cause’ drug and alcohol screening

2.5

Explain the relevant techniques for preserving evidence

3

Be able to gather and present evidence of an accident or incident

3.1

Investigate the nature and level of the accident or incident accessing relevant sources of information

3.2

Interview relevant people involved in line with  organisational procedures

3.3

Obtain reports from relevant people involved

3.4

Contact and maintain effective communications with the relevant people

3.5

Seek clarification of the situation where evidence is inconsistent

3.6

Promptly take the appropriate action where an immediate risk has been identified

3.7

Communicate clearly and effectively with the relevant people where a technical examination is required

3.8

Present evidence clearly and accurately to the relevant people ensuring it is within timescales in line with organisational procedures

4

Understand how to gather and present evidence of an accident or incident

4.1

Explain organisational procedures for accident and incident reporting

4.2

Explain organisational procedures for investigating accidents and incidents

4.3

Explain what resources are available to provide technical examinations

5

Be able to establish the cause of out of course situations

5.1

Investigate and analyse all available evidence

5.2

Accurately record and progress the outcomes of the investigation in line with organisational procedures

5.3

Summarise the information collected from the investigation undertaken of the out of course situation and communicate the report to the relevant person

5.4

Accurately and clearly complete all the necessary documents in line with the organisation’s procedures relating to the out of course situation

6

Know how to establish the cause of out or course situations

6.1

Analyse the essential data and draw conclusions on the cause on the out of course situation

Equivalent Units
There are no equivalences to display.
2.1.3.0L