| 1 | Understand partnership working with families | 1.1 | Analyse the contribution of families to the care and/or support of individuals |
| 1.2 | Identify factors that may affect the level of involvement of family members in care and/or support |
| 1.3 | Describe dilemmas or conflicts that may arise when working in partnership with families to support individuals |
| 1.4 | Explain how the attitudes of a worker affect partnership working with families |
| 2 | Be able to establish and maintain positive relationships with families | 2.1 | Interact with family members in ways that respect their culture, experiences and expertise |
| 2.2 | Demonstrate dependability in carrying out actions agreed with families |
| 2.3 | Describe principles for addressing dilemmas or conflicts that may arise in relationships with families |
| 3 | Be able to plan shared approaches to the care and support of individuals with families | 3.1 | Agree with the individual, family members and others the proposed outcomes of partnership working with a family |
| 3.2 | Clarify own role, role of family members, and roles of others in supporting the individual |
| 3.3 | Support family members to understand person centred approaches and agreed ways of working |
| 3.4 | Plan ways to manage risks associated with sharing care or support |
| 3.5 | Agree with the individual and family members processes for monitoring the shared support plan |
| 4 | Be able to work with families to access support in their role as carers | 4.1 | Work with family members to identify the support they need to carry out their role |
| 4.2 | Provide accessible information about available resources for support |
| 4.3 | Work with family members to access resources |
| 5 | Be able to exchange and record information about partnership work with families | 5.1 | Exchange information with the individual and family members about: • implementation of the plan • changes to needs and preferences |
| 5.2 | Record information in line with agreed ways of working about: • progress towards outcomes • effectiveness of partnership working |
| 6 | Be able to contribute to reviewing partnership work with families | 6.1 | Agree criteria and processes for reviewing partnership work with families |
| 6.2 | Agree criteria and processes for reviewing support for family members |
| 6.3 | Encourage the individual and family members to participate in the review |
| 6.4 | Carry out own role in the review of partnership working |
| 7 | Be able to provide feedback about support for families | 7.1 | Provide feed back to others about the support accessed by family members |
| 7.2 | Report on any gaps in the provision of support for family members |
| 7.3 | Describe ways to challenge information or support that is discriminatory or inaccessible |
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