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Understand how to communicate with their colleagues within the workplace
Demonstrate the benefits of effective communication in the workplace, which may include
• verbal
• non-verbal
• internal media
• external media
Be able to minimise disruption in the workplace and deal with any problems
Discuss and deal with problems as they arise to minimise disruption in the workplace
Understand the role of an individual in fulfilling the aims of an organisation
Provide evidence of workplace organisation that demonstrates their own responsibility for maintaining health, safe and productive work conditions that comply with company procedures
Be able to undertake professional self-development
Provide examples of own CPD and action plan to achieve objectives
Discuss and verify action plan with a senior manager
Be able to make decisions, manage their objectives and activities efficiently
Produce a document detailing a typical working week, to show evidence of effective time management. This may include reference to
• Agreeing and prioritising own objectives
• Planning own time
• Decision making
• Rescheduling own activities as appropriate
Be able to manage their resources in the workplace
Manage and maintain their resources in the workplace