View Unit : Develop working relationships with colleagues

Unit

Unit Reference Number

H/600/9660

Qualification Framework

QCF

Title

Develop working relationships with colleagues

Unit Level

Level 2

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

15.3 Business Management

Unit Grading Structure

Pass

Assessment Guidance

n/a

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Understand the benefits of working with colleagues.	1.1	Describe the benefits of productive working relationships.
2	Be able to establish working relationships with colleagues.	2.1	Identify colleagues within own and other organisations.
2	Be able to establish working relationships with colleagues.	2.2	Agree the roles and responsibilities for colleagues.
3	Be able to act in a professional and respectful manner when working with colleagues.	3.1	Explain how to display behaviour that shows professionalism.
4	Be able to communicate with colleagues.	4.1	Identify, information to others clearly and concisely.
4	Be able to communicate with colleagues.	4.2	Explain how to receive and clarify own understanding of information.
5	Be able to identify potential work-related difficulties and explore solutions.	5.1	Identify potential work-related difficulties and conflicts of interest.
5		5.2	Explain how to resolve identified potential difficulties.

Equivalent Units

There are no equivalences to display.