View Unit : Select items and assemble orders for delivery to individual customers as part of the laundry or dry cleaning service

Unit

Unit Reference Number

H/600/8881

Qualification Framework

QCF

Title

Select items and assemble orders for delivery to individual customers as part of the laundry or dry cleaning service

Unit Level

Level 2

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

4.2 Manufacturing Technologies

Unit Grading Structure

Pass

Assessment Guidance

This unit should be assessed in a work environment and is subject to the requirements set out in the Assessment Strategy for the sector in which it is being assessed.

The assumed pre-requisite is that the learner undertaking this unit will be an experienced operator in a laundry or dry cleaning environment.

This unit should not be taken prior to taking ‘How to select items and assemble orders for delivery to individual customers as part of the laundry or dry cleaning service.’

View Unit's Qualifications

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Be able to identify and remove from storage items that meet the requirements of the orders	1.1	Identify stock items that meet the requirements of the orders
		1.2	Remove items from stock and prepare them for dispatch within required time limit
		1.3	Pick stock at a rate that balances the requirements for accuracy and speed
2	Be able to update stock control information	2.1	Update stock control information to record progress of orders and stock levels
		2.2	Provide accurate information when specified items are not in stock, including the time it will take to obtain them
		2.3	Identify and provide accurate information on available substitutes
3	Be able to assemble and wrap orders safely	3.1	Make up orders to specification
		3.2	Make up, wrap and label parcels clearly and accurately
		3.3	Include relevant dispatch information with the order
		3.4	Clearly mark on the order the destination and delivery targets for the order
4	Be able to prepare items for dispatch and transfer to dispatch point	4.1	Assemble parcels in appropriate location
4		4.2	Check parcels against specification and transfer to dispatch point
5	Be able to check that work has been carried out as planned	5.1	Identify and deal with problems/faults which may arise in carrying out the work
5	Be able to check that work has been carried out as planned	5.2	Notify relevant person promptly when orders cannot be assembled and no alternatives are available
6	Be able to keep accurate records, complete forms and other documentation	6.1	Keep up to date accurate records
6		6.2	Complete forms, reports and other documentation in line with the organisation’s rules, guidelines and standards
7	Be able to communicate effectively with colleagues and customers	7.1	Communicate effectively with colleagues and customers using the most effective form of communication

Equivalent Units

There are no equivalences to display.