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This unit should be assessed in a work environment and is subject to the requirements set out in the Assessment Strategy for the sector in which it is being assessed.
The assumed pre-requisite is that the learner undertaking this unit will be an experienced operator in a laundry or dry cleaning environment.
This unit should not be taken prior to taking ‘How to classify items and make up loads for cleaning.’
Be able to handle items with care and remove those which are unsuitable for the cleaning process
Handle items carefully
Redirect items which are unsuitable for the cleaning process
Be able to check for foreign objects and deal with them according to the organisation’s procedures
Check for foreign objects
Deal with foreign objects according to the organisation’s procedures
Be able to sort items according to the appropriate classifications
Sort items according to appropriate classifications
Identify items requiring stain removal
Deal with foul and infected items
Identify delicate/sensitive items
Be able to make up loads of the correct weight and label loads clearly
Make up correct weight loads for the weight capacity of machines and types of items
Label loads clearly
Be able to prioritise loads and store them carefully
Prioritise loads
Store loads carefully
Be able to keep accurate records, complete forms, reports and other documentation
Keep up to date accurate records
Complete forms, reports and other documentation as required in line with the organisation’s rules, guidelines and standards
Be able to communicate effectively with colleagues and customers
Communicate effectively with colleagues and customers using the most appropriate form of communication