View Unit : Speaking Confidently at Work

Unit

Unit Reference Number

H/501/6338

Qualification Framework

QCF

Title

Speaking Confidently at Work

Unit Level

Entry Level

Unit Sub Level

Entry 3

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

14.2 Preparation for Work

Unit Grading Structure

Pass

Assessment Guidance

N/A

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Be able to contribute to workplace discussions and conversations	1.1	Make relevant comments and suggestions
		1.2	Ask and answer straightforward questions
		1.3	Volunteer constructive ideas and opinions
2	Be able to use language which is appropriate for the work situation	2.1	Describe the difference between formal and informal language
		2.2	Speak formally or informally as appropriate to the situation
		2.3	Identify ways to show politeness when speaking to others in the workplace
3	Know why it is important to speak confidently at work	3.1	Describe why it is important to speak confidently at work

Equivalent Units

There are no equivalences to display.