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This unit is designed to assess the knowledge and understanding of learners in the workplace context, when applying workplace organisation techniques for achieving excellence in food operations. It can be assessed on or off the job.
The learner must demonstrate their current knowledge and understanding, to meet all assessment criteria. Assessment methods appropriate to the needs of the learner must be used to generate satisfactory evidence of knowledge and understanding.
The Improve Assessment Strategy for Proficiency Qualifications in Food and Drink sets out the overarching assessment requirements.
Know how to identify problems
Outline standards of health, safety and hygiene that are required and the importance of applying them
Explain the business’s need for problem solving
Evaluate the benefits of formalised problem solving
Summarise operating procedures, standards and critical control factors in own work area
Clarify limits of own authority and reporting arrangements in the event of problems that cannot be resolved.
Know how to diagnose problems
Summarise how plant, equipment, tools, and testing equipment work and are used
Explain product and process specifications and how to identify deviations from them
Outline typical operating problems in own work area and their possible effect on other operations
Explain how to investigate problems in a safe and cost-effective manner and the importance of doing so
Explain how to define and verify the root cause of problems
Outline methods that can be used to gather evidence about problems
Outline how to analyse problems to determine their nature, cause and effects.
Know how to communicate problems