View Unit : Use and develop systems that promote communication

Unit

Unit Reference Number

F/602/2335

Qualification Framework

QCF

Title

Use and develop systems that promote communication

Unit Level

Level 5

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

1.3 Health and Social Care

Unit Grading Structure

Pass

Assessment Guidance

This unit must be assessed in accordance with Skills for Care and Development's QCF Assessment Principles.

Learning outcomes 1, 2, 3 and 4 must be assessed in the work setting.

View Unit's Qualifications

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Be able to address the range of communication requirements in own role	1.1	Review the range of groups and individuals whose communication needs must be addressed in own job role
		1.2	Explain how to support effective communication within own job role
		1.3	Analyse the barriers and challenges to communication within own job role
		1.4	Implement a strategy to overcome communication barriers
		1.5	Use different means of communication to meet different needs
2	Be able to improve communication systems and practices that support positive outcomes for individuals	2.1	Monitor the effectiveness of communication systems and practices
		2.2	Evaluate the effectiveness of existing communication systems and practices.
		2.3	Propose improvements to communication systems and practices to address any shortcomings
		2.4	Lead the implementation of revised communication systems and practices.
3	Be able to improve communication systems to support partnership working	3.1	Use communication systems to promote partnership working
		3.2	Compare the effectiveness of different communications systems for partnership working
		3.3	Propose improvements to communication systems for partnership working
4	Be able to use systems for effective information management	4.1	Explain legal and ethical tensions between maintaining confidentiality and sharing information
		4.2	Analyse the essential features of information sharing agreements within and between organisations
		4.3	Demonstrate use of information management systems that meet legal and ethical requirements

Equivalent Units

There are no equivalences to display.