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This unit is designed to assess the skills of learners in the workplace, when securing commitment to an achieving excellence strategy in food operations. It needs to be assessed on the job. The learner must be able to demonstrate their competent performance consistently over a period of time, to meet all of the assessment criteria. This will be achieved by presenting relevant evidence of workplace performance, and may be supported by witness testimony and other workplace evidence. Any observations must ensure that the learner’s working practice is at commercial speed and in compliance with standard operating procedures.
The Improve Assessment Strategy for Proficiency Qualifications in Food and Drink sets out the overarching assessment requirements.
Produce plans for securing commitment to the strategy
Review the implications and requirements of the achieving excellence strategy
Draft and agree plans for securing commitment to the strategy with the relevant colleagues and stakeholders
Confirm the key objectives, scope of the plans and the available resources with relevant colleagues and any key stakeholders
Make final changes to plans where necessary and confirm the final plans with the relevant people.
Secure commitment to the strategy
Brief colleagues and any change and improvement team managers on plans, and clarify their roles and responsibilities
Implement own plan for securing commitment
Select and apply a range of directive tools and techniques appropriate to the needs for;
• negotiating
• influencing
• persuading
• agreeing
Communicate progress to management, any key stakeholders and other relevant people on a regular basis
Identify in the light of progress any changes required to plan for securing commitment, obtaining agreement from the relevant people where necessary
Achieve own plans for securing commitment
Confirm satisfactory completion of own plan with the relevant people and any key stakeholders.
Obtain and provide feedback on securing commitment to the strategy
Evaluate the impact of activities to secure commitment, identifying what lessons can be learned and recognising the contributions of any colleagues
Seek feedback on the value of own contribution to securing commitment to the strategy
Provide feedback on own contribution to securing the commitment of the strategy to the relevant person.