View Unit : Work effectively with other agencies

Identify the relevant legislation, organisational policies and procedures that apply to joint working and their impact

Describe the principles and benefits of joint working between different agencies

Describe the nature and purpose of the industry sector

Describe the roles and responsibilities of the different people and agencies involved

Describe how agency structure and culture can affect joint working

Identify the information that needs to be shared, the reasons for this and how to maintain the security of information

Define and record arrangements for joint working that:

• are appropriate to the nature and purpose of the work

• are likely to be effective in achieving their aims

• include factors likely to hinder joint working (such as stereotyping, discrimination)

• include how joint working is to take place when different individuals become involved

Define how and when the joint work will be monitored and reviewed

Demonstrate joint working in a way that is consistent with agreements made, own job role and relevant policies and standards

Demonstrate how to interact with people in the other agency in ways which:

• encourage effective relationships and participation

• respect their views, roles and responsibilities

• promote equality and value diversity

• acknowledge the value of joint working

Demonstrate how to represent your agency’s views and policies in a clear and constructive way

Identify any issues in the joint working and use effective methods to address them with the people involved

Identify when and where to seek support when experiencing difficulty working effectively with staff in other agencies

Describe methods of reviewing the effectiveness of joint working relationships