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The Register of Regulated Qualifications

View Unit : Work effectively with other agencies

Unit
Unit Reference Number
F/601/9046
Qualification Framework
QCF
Title
Work effectively with other agencies
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
15
Unit Credit Value
2
Date of Withdrawal
SSAs
1.4 Public Services
Unit Grading Structure
Pass
Assessment Guidance

This unit must be assessed using naturally occurring evidence from the workplace

Learning Outcomes and Assessment Criteria
Learning Outcome - The learner will:Assessment Criterion - The learner can:
1

Be able to develop effective working arrangements with staff in other agencies

1.1

Identify the relevant legislation, organisational policies and procedures that apply to joint working and their impact

1.2

Describe the principles and benefits of joint working between different agencies

1.3

Describe the nature and purpose of the industry sector

1.4

Describe the roles and responsibilities of the different people and agencies involved

1.5

Describe how agency structure and culture can affect joint working

1.6

Identify the information that needs to be shared, the reasons for this and how to maintain the security of information

1.7

Define and record arrangements for joint working that:

• are appropriate to the nature and purpose of the work

• are likely to be effective in achieving their aims

• include factors likely to hinder joint working (such as stereotyping, discrimination)

• include how joint working is to take place when different individuals become involved

1.8

Define how and when the joint work will be monitored and reviewed

2

Be able to sustain effective working with staff in other agencies

2.1

Demonstrate joint working in a way that is consistent with agreements made, own job role and relevant policies and standards

2.2

Demonstrate how to interact with people in the other agency in ways which:

• encourage effective relationships and participation

• respect their views, roles and responsibilities

• promote equality and value diversity

• acknowledge the value of joint working

2.3

Demonstrate how to represent your agency’s views and policies in a clear and constructive way

2.4

Identify any issues in the joint working and use effective methods to address them with the people involved

2.5

Identify when and where to seek support when experiencing difficulty working effectively with staff in other agencies

2.6

Describe methods of reviewing the effectiveness of joint working relationships

Equivalent Units
There are no equivalences to display.
2.5.10.0L