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The Register of Regulated Qualifications

View Unit : Communication and professional relationships with children, young people and adults

Unit
Unit Reference Number
F/601/3327
Qualification Framework
QCF
Title
Communication and professional relationships with children, young people and adults
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
10
Unit Credit Value
2
Date of Withdrawal
SSAs
1.5 Child Development and Well-Being
Unit Grading Structure
Pass
Assessment Guidance

Learning Outcomes and Assessment Criteria
Learning Outcome - The learner will:Assessment Criterion - The learner can:
1

Understand the principles of developing positive relationships with children, young people and adults

1.1

Explain why effective communication is important in developing positive relationships with children, young people and adults

1.2

Explain the principles of relationship building with children, young people and adults

1.3

Explain how different social, professional and cultural contexts may affect relationships and the way people communicate

2

Understand how to communicate with children, young people and adults

2.1

Explain the skills needed to communicate with children and young people

2.2

Explain how to adapt communication with children and young people for:

a the age of the child or young person

b the context of the communication

c communication differences

2.3

Explain the main differences between communicating with adults and communicating with children and young people

2.4

Explain how to adapt communication to meet different communication needs of adults

2.5

Explain how to manage disagreements with children, young people and adults

3

Understand legislation, policies and procedures for confidentiality and sharing information, including data protection

3.1

Summarise the main points of legislation and procedures covering confidentiality, data protection and the disclosure of information

3.2

Explain the importance of reassuring children, young people and adults of the confidentiality of shared information and the limits of this

3.3

Justify the kinds of situation when confidentiality protocols must be breached

Equivalent Units
There are no equivalences to display.
2.4.6.0L