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The Register of Regulated Qualifications

View Unit : Respond to change in a business environment

Unit
Unit Reference Number
F/601/2517
Qualification Framework
QCF
Title
Respond to change in a business environment
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
16
Unit Credit Value
3
Date of Withdrawal
SSAs
15.2 Administration
Unit Grading Structure
Pass
Assessment Guidance

N/A.

Learning Outcomes and Assessment Criteria
Learning Outcome - The learner will:Assessment Criterion - The learner can:
1

Understand the causes and effects of change in a business environment

1.1

Give examples of changes in working practices in a business environment, and explain why they are happening

1.2

Describe the possible effects of changes in working practices on people within a business environment

1.3

Explain how change can benefit an organisation, team and individual

2

Understand own role in supporting change

2.1

Describe ways in which individuals can support change in a business environment

2.2

Explain the purpose and benefits of contributing to planning for change

2.3

Explain how individuals can prepare for changes within a business environment and in ways of working

2.4

Describe the types of support that people need during change

2.5

Explain the benefits of good communication with others and accurate information during change

2.6

Describe how to identify the effects of changes on own work and reasons for doing so

2.7

Explain the purpose of reviewing the effects of changes on people, processes and outcomes

2.8

Describe ways of reviewing the effects of changes on people, processes and outcomes

3

Understand own role in responding to change

3.1

Explain the purpose of change as part of a process of continuous improvement

3.2

Explain the possible effects of changes on own values

3.3

Explain the benefits of responding positively to changes

4

Be able to respond to change

4.1

Identify changes needed in own area of work

4.2

Make suggestions for change

4.3

Complete own work tasks using changed procedures or ways of working

4.4

Identify where training or other support is needed

4.5

Actively seek support, as required

4.6

Give support to other people during change, or seek support, as required

4.7

Ask questions to clarify issues

5

Be able to support the evaluation of change

5.1

Give feedback on the effects of changes in own work

5.2

Make suggestions for further actions, as required

Equivalent Units
There are no equivalences to display.
2.4.6.0L