View Unit : Check the accuracy of records of hours worked in a retail store

show that they know why they need to check records of hours worked

show that they know the records the company keeps of hours worked, and where to find these

show that they know efficient and effective methods for checking data and calculations

show that they know the discrepancies and unusual features they need to check for, and how to recognise these

show that they know why it is important to spot recurring data inaccuracies, how to do this and who needs to know about such problems

show that they know what information and reports they need to produce, when and how to produce these and who needs to see these

show that they know what it means to treat colleagues as internal ‘customers’ and why it is important to do this

show that they know the types of query they are responsible for resolving and how to resolve these

show that they know who to refer queries to whey they cannot resolve these themselves

show that they know why it is important to keep personal data confidential, and the company procedures for doing this

show that they know what data processing equipment and materials to use and how to do so safely, effectively and efficiently

use efficient and effective methods of checking that data and calculations are complete and accurate

spot discrepancies and unusual features of data and query these promptly with the right people

spot recurring data inaccuracies and report these promptly to the right people

give information and reports to the right people at the required times and in suitable formats

provide information and advice promptly, courteously and accurately in response to colleagues’ queries about records of hours worked

where they cannot resolve colleagues’ queries, refer these promptly to the right person

follow company procedures for keeping personal data confidential

use data processing equipment and materials safely, effectively and efficiently