View Unit : Process applications for credit agreements offered in a retail environment

Unit

Unit Reference Number

F/503/5690

Qualification Framework

QCF

Title

Process applications for credit agreements offered in a retail environment

Unit Level

Level 2

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

7.1 Retailing and Wholesaling

Unit Grading Structure

Pass

Assessment Guidance

Workplace assessment of occupational competence is required. This must be carried out in line with the guidance available from the Learning Provider’s section of Skillsmart Retail’s website (www.skillsmartretail.com). The guidance consists of: Assessment Principles; a booklet containing assessment guidance for each unit; and a list of some agreed equivalences between previous and current versions of units.

View Unit's Qualifications

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Understand the legal aspects of offering credit agreements	1.1	explain the legal requirements for giving information to customers when offering credit agreements
2	Understand legal aspects of processing credit agreement applications	2.1	explain the legal requirements relating to credit checks and authorisation
3	Be able to process applications for credit agreements offered in a retail environment	3.1	explain clearly to the customer the features and conditions of the available credit agreements
		3.2	allow sufficient time and opportunities for the customer to ask questions
		3.3	ask the customer questions to confirm their credit agreement requirements
		3.4	complete required documentation accurately
		3.5	carry out credit checks and authorisation procedures required by law and organisational policy
		3.6	explain the organisational procedures to follow when dealing with difficulties in processing credit agreement applications

Equivalent Units

There are no equivalences to display.